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Phishing

Protect Yourself Against Phishing

"Phishing" usually comes in the form of fraudulent emails appearing to originate from legitimate sources. The phish asks customers to verify personal information or link to counterfeit web sites that appear real.

Watch for emails that:

  • urge you to act quickly because your account may be suspended or closed-or to update your personal information
  • do not address you by name, but use a more generic greeting such as "Dear valued customer"
  • ask for account numbers, passwords, Access IDs or other personal information.

Hendricks County Bank will NEVER ask for sensitive information such as account numbers, access IDs or passwords via e-mail.

Here are tips for safeguarding your information from the American Bankers Association:

  •  Don't give your Social Security number or other personal credit information about yourself to anyone who calls you.
  • Tear up receipts, bank statements and unused credit card offers before throwing them away.
  • Keep an eye out for missing mail.
  • Don't mail bills from your own mailbox with the flag up.
  • Review your monthly accounts regularly for any unauthorized charges.
  • Order copies of your credit report once a year to ensure accuracy.
  • Do business with companies that you know are reputable-particularly, online.
  • Don't open email from unknown sources; use virus detection software.
  • Protect your PINs (don't carry them in your wallet!) and passwords; use a combination of letters and numbers for your passwords and change them periodically.
  • Report any suspected fraud to your bank and the fraud units of the three credit reporting agencies immediately:

TransUnion: (800) 916-8800 
Experian: (800) 301-7195 
Equifax: (800) 525-6285

If you become a victim, contact:

  • the fraud departments of the three major credit bureaus
  • the creditors of any accounts that have been misused
  • the local police to file a report.
  • the bank to cancel existing accounts held in your name and to re-open new accounts with new passwords.

Hendricks County Bank is committed to safeguarding financial information of our customers.  Maintaining your trust and confidence is top priority. To learn more about how we protect customer information, ask for a copy of our privacy policy or click on the link in our website.

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